Last Updated: November 14, 2026
Executive Chauffeur Services (ECS) respects the privacy of customers and visitors who use our website at https://ecctn.com or contact us regarding transportation services.
This Privacy Policy explains what personal information we collect, how we use and protect that information, when it may be shared, and how you can contact us with privacy-related questions.
When you contact ECS, request a transportation quote, or submit a reservation, we may collect information needed to respond to your inquiry and arrange transportation.
This information may include:
Name, email address, and telephone number
Pickup and drop-off addresses
Travel dates, pickup times, and itinerary information
Number of passengers, luggage requirements, and vehicle preferences
Airline, flight number, or private aircraft information
Billing and payment-related information
Messages and other information you voluntarily provide
Our website and service providers may also collect technical information, such as IP addresses, browser types, device information, pages visited, and general website usage data.
ECS uses personal information to respond to inquiries, prepare transportation quotes, review reservation requests, coordinate chauffeur services, communicate with customers, and maintain business records.
Information may also be used to process authorized transactions, respond to customer service requests, maintain website functionality, investigate technical issues, and help protect against unauthorized or fraudulent activity.
We may use information for other purposes with your permission or as otherwise permitted by applicable law.
ECS uses Moovs as a customer-facing transportation reservation platform.
When you click a reservation link on ECCTN.com, you may be directed to a Moovs-hosted website where you can provide transportation details and submit a quote or reservation request.
Information entered into the Moovs platform may include your contact information, trip details, requested vehicle, passenger requirements, and payment-related information.
Moovs and any associated payment processing services handle information according to their applicable privacy and security practices.
We encourage customers to review the privacy information provided by third-party reservation and payment services before submitting sensitive information.
ECS may share personal information with authorized personnel and service providers when reasonably necessary to arrange transportation or operate our business.
Depending on the service requested, information may be shared with chauffeurs, transportation providers involved in fulfilling a reservation, reservation software providers, payment processors, website hosting providers, and technical support services.
We may also disclose information when required by applicable law, in response to valid legal requests, or when reasonably necessary to protect our business, customers, and others.
ECCTN.com may use cookies and similar technologies to support website functionality, maintain security, remember user preferences, and understand website activity.
Some cookies or tracking technologies may be associated with third-party website services, analytics tools, or reservation systems.
Most web browsers allow you to manage or disable cookies through browser settings. Restricting certain cookies may affect website functionality.
Where applicable privacy laws require consent or additional choices for specific tracking technologies, ECS will provide the required controls.
ECS recognizes the importance of protecting personal information and seeks to maintain administrative, technical, and organizational safeguards appropriate to the information and systems involved.
However, no website, electronic communication, or online storage system can be guaranteed completely secure.
Customers should avoid sending sensitive payment information through ordinary email or website messages when a designated secure payment or reservation system is available.
Personal information may be retained for as long as reasonably necessary to manage transportation inquiries, fulfill reservations, maintain business records, resolve disputes, and satisfy applicable legal obligations.
Retention periods may vary depending on the information collected, its intended purpose, and any applicable legal or contractual requirements.
Information that is no longer required will be deleted or otherwise handled in accordance with applicable record-retention practices.
You may contact ECS to ask questions about the personal information you have provided, request correction of inaccurate information, or request deletion of information that is no longer required.
Certain information may need to be retained for legitimate business purposes, transaction records, dispute resolution, or compliance with applicable laws.
Depending on your state of residence and the laws applicable to ECS, you may have additional privacy rights regarding access, correction, deletion, or certain uses of your personal information.
ECS will review privacy-related requests and respond as required by applicable law. We may request reasonable information to verify your identity before processing a request.
ECCTN.com is intended for individuals seeking professional transportation services and is not directed toward children under the age of 13.
We do not knowingly solicit personal information directly from children under 13 through this website.
If you believe a child has provided personal information without appropriate parental authorization, please contact us so the matter can be reviewed.
Our website may contain links to third-party websites, reservation platforms, or embedded content provided by other organizations.
Third-party services may collect information or use cookies according to their own privacy policies.
ECS does not control the privacy practices of independently operated third-party websites. We encourage visitors to review the privacy policies of external services they choose to use.
ECS may update this Privacy Policy to reflect changes in our website, transportation services, technology providers, or applicable legal requirements.
When updates are made, the revision date at the top of this page will be changed. Additional notice will be provided when required by applicable law.
For questions about this Privacy Policy, privacy-related concerns, or requests concerning your personal information, please contact:
Executive Chauffeur Services (ECS)
Clarksville, Tennessee
Website: https://ecctn.com
Contact Page: https://ecctn.com/contact-us/